Last Updated: 06/12/2025
Welcome to Fitness Space. We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains what data we collect, why we collect it, and how we use it to provide our coaching, workout, and community services.
By using Fitness Space, you agree to the practices described in this policy.
We collect the following categories of information to provide and improve our service:
Account Information: Your name, email address, and password when you create an account.
Health and Fitness Information (Sensitive Data): Information you provide, such as your weight, dietary preferences, medical conditions, and health goals. This also includes data generated by your activity, such as workout logs, completed exercises, and food entries.
Community Content: Any messages, posts, or photos you share in the community forums.
Technical and Usage Data: Information collected automatically, such as your IP address, device type, and how you interact with the app (e.g., features used, time spent). This data is often aggregated and anonymized for analytics.
We use your information for the following specific purposes:
To Provide and Personalize the Service: We use your Health and Fitness Information to create your personalized meal and workout plans and track your progress.
To Facilitate Coaching: We use your Health and Fitness Information and Community Content to enable our coaches to provide you with guidance and feedback.
To Enable Community: We use your Community Content to operate the community forums and display your posts with your data hidden.
To Communicate with You: We use your Account Information to send you service-related announcements and support.
To Improve Our Service: We use Technical and Usage Data to analyze trends and improve the app's performance and user experience.
We do not and will never sell your personal data. We only share your information in the following limited circumstances:
With Your Consent: For example, when you post in the community, your content becomes visible to other users.
With Service Providers: We share data with strictly vetted companies that help us operate, such as:
• Cloud Hosting Providers (e.g., Amazon Web Services) to store your data securely.
• Analytics Providers (e.g., Google Analytics) to understand how the app is used and improve our service. This data is aggregated and anonymized where possible.
• Payment Processors (e.g., Paystack) to handle your subscription payments. We do not store your payment card details.
For Legal Reasons: If required by law or necessary to protect our rights or user safety.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
You have control over your personal data. You can:
Access & Correction: View and update much of your personal data directly in the app via your profile settings.
Data Portability: Request a copy of your personal data in a machine-readable format at support@getfitness.space.
Deletion: Request the deletion of your account and personal data by contacting us at support@getfitness.space.
We will respond to all requests in accordance with applicable law.
If you are located in the European Union or United Kingdom, you also have the following rights:
Right to Object: You may object to the processing of your personal data for certain purposes, such as direct marketing.
Right to Restrict Processing: You may request that we limit how we process your data in certain circumstances.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: You may request disclosure of the categories and specific pieces of personal information we collect about you.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt Out of Sale: Although we do not sell personal data, you have the right to opt out of any future sale of your personal information.
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
We process your personal data under the following legal bases:
Consent: When you provide health and fitness information or community content, you consent to our use of this data to personalize your experience.
Contract: When you subscribe to our Service, processing your account and payment information is necessary to fulfill our contractual obligations.
Legitimate Interests: We may process technical and usage data to improve our Service and ensure security, provided such interests are not overridden by your rights.
Legal Obligations: We may process or disclose data where required by applicable law.
Our service providers may be located in countries outside of your own. We ensure that appropriate legal safeguards are in place to protect your data when such transfers occur, in accordance with applicable data protection laws.
We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver personalized content. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Service.
We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Health and fitness data may be retained for the duration of your subscription and deleted upon account closure, unless longer retention is required by law.
Fitness Space is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.
We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this site and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new policy.
If you have any questions about this Privacy Policy, please contact us at: info@getfitness.space.
No 48, Kenneth Street, Achara Layout, Enugu, Enugu State.